E-commerce Merchant Underwriting Specialist (Fintech)

TL;DR

E-commerce Merchant Underwriting Specialist (Fintech): Assess risk for e-commerce merchants during onboarding, analyze business models, traffic, reputation, jurisdictions, and set limits, MCC codes, reserves. Focus on using risk tools like Webshield and Similarweb, conducting KYB/KYC assessments, and monitoring active merchants for chargebacks and fraud risks.

Location: Hybrid in Vilnius, Lithuania (at least 3 days per week in office)

Salary: 3500 EUR

Company

Electronic Money Institution (EMI) based in Lithuania delivering personalized boutique financial services to B2B, B2C, and C2B customers.

What you will do

• Analyze merchant applications: verify business models, jurisdictions, MCC codes, products/services, chargeback/fraud risks.
• Use risk tools like Webshield and Similarweb to evaluate domains, traffic, digital footprints, high-risk associations.
• Conduct KYB/KYC with compliance: review structures, UBOs, licenses against policies and Visa/Mastercard rules.
• Document decisions: set limits, reserves, rolling reserves; collaborate with sales, onboarding, monitoring, compliance.
• Monitor active merchants: review transactions, chargebacks, KPIs; initiate limit/condition reviews.

Requirements

• Clear structured communication in Lithuanian and English (written/spoken)
• Availability to work at least 3 days/week from Vilnius office
• 2+ years as merchant underwriter, risk analyst, or onboarding specialist in e-commerce/fintech/payments.
• Hands-on with Webshield (or similar) and Similarweb for traffic/site analysis.
• Experience in card processing with Visa/Mastercard, detecting non-compliance/escalations.
• Proactive, organized expert able to make informed decisions.

Nice to have

• Prior experience in acquiring, payment facilitation, card scheme operations.
• Merchant onboarding, PCI DSS knowledge, Visa/Mastercard reporting/interaction.

Culture & Benefits

• 2nd pillar pension coverage.
• Professional development budget and certifications support.
• Extra vacation day on birthday.
• Flexible hybrid work from Vilnius office or home.
• Brand new office in Vilnius, regular events, workations, health challenges.
• Ambitious compliance-focused team with experienced leader.