Specialist Loyalty & Engagement E-Commerce

TL;DR

Specialist Loyalty & Engagement E-Commerce: Plan, execute, and monitor loyalty program promotions and promotional activities across multiple customer segments with an accent on consumer engagement. Focus on development of new ideas and strategies that foster consumer experiences and loyalty.

Location: Munich, Germany

Company

hirify.global is an innovative lifestyle and fashion brand for parents, offering car seats, baby carriers, kids furniture, and strollers.

What you will do

• Plan, execute, and monitor loyalty program promotions.
• Coordinate promotional activities across multiple customer segments, ensuring alignment with program goals.
• Support the development of consumer insights by analyzing customer engagement, consumer feedback, and promotion performance data.
• Collaborate with internal teams to enhance customer experience and optimize loyalty touchpoints.
• Contribute to the development of new ideas and strategies that foster consumer experiences and loyalty.

Requirements

• Bachelor’s degree in Marketing, CRM, Business Administration, or related fields.
• Foundational understanding of customer loyalty programs, CRM, and consumer engagement.
• Proven interest in consumer insights and data-driven methodologies.
• Excellent organizational skills with strong attention to detail.
• Proficiency in English and comfortable working in a dynamic and fast-paced environment.
• Team player with hands-on mentality and a proactive approach to work.

Nice to have

• Previous experience in related areas.

Culture & Benefits

• International environment with employees from various nations.
• Opportunities for professional and individual growth.
• Inclusive working environment that encompasses diversity and equal opportunities.
• Values: Imagination, Belief, Passion, Strength, Respect, and Love.
• Competitive salary, attractive annual leave, and discounts on company products.