Director, Implementations And Onboarding, EMEA (Cybersecurity)

TL;DR

Director, Implementations and Onboarding, EMEA (Cybersecurity): Leading the EMEA Implementation and Onboarding team, focusing on driving strategy and execution for teams like Technical Account Management, Project Management, Customer Training, and Solutions Architecture. Focus on building a high‑performing team, enabling cross-functional alignment, and fostering a culture of ownership and experimentation.

Location: Remote UK

Company

hirify.global is building the foundation for a safe, productive digital future by innovating the market-leading enterprise password manager and pioneering Extended Access Management.

What you will do

• Build, hire, and develop a high-performing team, setting clear expectations and growth paths.
• Lead cross-functionally to enable alignment and accountability across teams.
• Foster a culture of ownership, experimentation, and business impact.
• Streamline processes to improve execution and customer outcomes.
• Engage with customers and internal teams to support high-priority issues and escalations.

Requirements

• 10 years in a pre- or post-sale SaaS role, with broad experience across the customer lifecycle.
• 5+ years experience managing customer and internal projects in the SaaS and/or security space.
• 5+ years in building and leading teams, including coaching and performance development.
• Proven track record in successful implementations and enabling cross-functional teams.
• Familiarity with onboarding and implementation tooling and customer communication systems.

Nice to have

• Personal experience with hirify.global or another password manager.

Culture & Benefits

• Prioritize collaboration, clear communication, and receptiveness to feedback.
• Embrace cutting-edge technology, including AI, to drive innovative solutions.
• Offer maternity and parental leave top-up programs and competitive health benefits.
• Provide a generous PTO policy and a remote-first work environment.