TechOps Specialist

TL;DR

TechOps Specialist: Investigating and reporting technical issues, managing internal access and security systems, and assisting with operational tasks with an accent on ensuring smooth technical operations, effective communication, and system security. Focus on bridging communication gaps, proactive issue resolution, and maintaining robust internal systems.

Location: Fully remote, work from anywhere in the world

Company

hirify.global is a fast-paced, innovative company offering exposure to diverse technical systems and opportunities to develop expertise.

What you will do

• Investigate, assess, and report technical issues from Customer Support and other departments to development teams.
• Handle internal access and security management, including Email 2FA, Tailscale VPN, and password systems.
• Assist with ad-hoc operational tasks such as QA support for post-release activities, domain whitelisting, and promotion abuse detection.

Requirements

• Strong analytical skills and attention to detail.
• Experience with technical tools and operational systems.
• Ability to work collaboratively and bridge gaps between departments.
• Adaptability and a proactive approach to handling diverse tasks.
• English: B2 required

Nice to have

• Familiarity with platforms like Jira, Confluence, or Intercom.

Culture & Benefits

• Fully remote work with a flexible schedule.
• 25 days of paid time off.
• Equipment allowance.
• Opportunity to work with cutting-edge technologies and a passionate, fast-growing team.
• Supportive team culture that values skills and encourages professional growth.