Global Digital Smart Store Manager

TL;DR

Global Digital Smart Store Manager: Leads the end-to-end deployment of Smart Store technology solutions across retail stores worldwide with an accent on orchestrating cross-functional delivery and owning the product roadmap. Focus on ensuring successful implementation in diverse markets and driving continuous improvement and innovation.

Location: Onsite in Madrid, Spain

Company

hirify.global is the world’s leading travel experience player, operating 5,500 outlets in over 75 countries focusing on travel retail and F&B.

What you will do

• Lead and coordinate the global rollout of digital and in-store technology solutions (e.g., clienteling, smart lockers).
• Manage project timelines, budgets, and resources to ensure on-time and high-quality delivery.
• Own the strategic product roadmap for smart store technology solutions, aligning with business goals.
• Act as the primary point of contact for global and regional stakeholders, and manage external vendors and partners.
• Identify and mitigate risks across deployment activities, ensuring compliance, data privacy, and operational requirements.
• Analyze operational performance and market trends to recommend future product enhancements and champion new technologies.

Requirements

• Relevant bachelor degree.
• 3-5+ years of project or program management experience, ideally within retail, travel retail, or consumer-facing environments.
• Proven track record of delivering global technology deployments or digital transformation initiatives.
• Experience managing product roadmaps or working closely with product management teams.
• Strong stakeholder and vendor management skills in a multinational context.
• Familiarity with a wide range of retail technologies (POS, operations systems, mobile apps, in-store digital technologies).
• Detailed knowledge of Agile principles and practices.
• Experience using JIRA for project management.
• Exceptional communication and cross-cultural collaboration skills.

Culture & Benefits

• hirify.global is a truly global company with a team of over 76,000 individuals representing more than 150 nationalities.
• The company is driven by passion, innovation, and excellence, focusing on creating a Travel Experience Revolution.