Client Services Project Manager

TL;DR

Client Services Project Manager: Driving successful implementation and delivery of client-facing projects from initiation to close with an accent on aligning activities with Statement of Work and delivering measurable value to enterprise customers. Focus on leading complex projects, defining scope, managing risks, and ensuring internal and external team alignment.

Location: Hybrid in London, United Kingdom (2 days in office, 3 days remote)

Company

hirify.global Cognigy delivers an AI-first CX platform that combines Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI for brands.

What you will do

• Lead planning, execution, and monitoring of client-facing projects.
• Define project scope, objectives, and deliverables in line with the agreed Statement of Work (SOW).
• Build detailed project plans and communicate goals, progress, and challenges to stakeholders.
• Manage project risks, issues, and action items to ensure successful delivery.
• Serve as the main client contact, aligning internal and external teams to project outcomes.
• Conduct post-project evaluations to measure value and identify improvements.

Requirements

• 2–5 years of experience as a Project Manager.
• Experience delivering enterprise projects.
• Understanding of project management methodologies.
• Strong organizational and time management skills.
• Excellent communication and stakeholder management abilities.

Culture & Benefits

• Join an ever-growing, market-disrupting, global company.
• Work in a fast-paced, collaborative, and creative environment.
• Benefit from endless internal career opportunities across multiple roles and disciplines.
• Utilize the hirify.global-FLEX hybrid model, allowing 2 days in the office and 3 days of remote work each week.
• Experience office days focused on face-to-face meetings, teamwork, and collaborative thinking to generate innovation.