Software Development Engineer III (AI)

TL;DR

Software Development Engineer III (AI): Building and operating real-time AI-powered fraud and abuse detection systems with an accent on cloud-native decisioning, automated remediation, and LLM integration. Focus on designing low-latency, scalable pipelines, mentoring engineering staff, and driving technical excellence within a global travel payments platform.

Location: Must be based in Austin, TX, in a hybrid setup (at least three days a week in-office).

Salary: $146,000–$204,500

Company

A global leader in travel technology, operating a portfolio of brands that facilitate payments and travel experiences for millions worldwide.

What you will do

• Contribute to the design and implementation of low-latency risk decisioning systems using signals, rules, and models.
• Deploy and operate ML-powered capabilities in production, collaborating with Data Science teams on experimentation.
• Integrate Generative and Agentic AI into fraud detection and remediation workflows to accelerate mitigation.
• Modernize platform infrastructure, including streaming pipelines, microservices, and CI/CD controls.
• Maintain observability, safety mechanisms, and SLOs to ensure high service reliability and compliance.
• Mentor fellow engineers and champion AI best practices within the technology ecosystem.

Requirements

• Bachelor’s degree in Computer Science or equivalent experience.
• Must be based in Austin, TX (no relocation assistance provided).
• 5+ years of software engineering experience with deep involvement in production-grade ML/AI solutions.
• Demonstrable experience with LLM/multi-agent frameworks such as LangChain, LangGraph, or equivalent.
• Hands-on experience with RAG architectures, vector databases (e.g., Pinecone), and data orchestration frameworks.
• Proficiency in at least one modern programming language and distributed cloud-native engineering at scale (AWS, GCP, or Azure).

Nice to have

• Proven track record operating fraud and risk systems at scale.
• Experience with graph or sequence modeling and entity resolution.
• Background in cloud cost optimization and capacity planning.
• Experience in e-commerce, marketplace, or travel domains.

Culture & Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Flexible work model with office-based collaboration.
• Generous time-off policy, parental leave, and travel perks/discounts.
• Wellness and travel reimbursement plus IATAN membership.
• Strong culture of inclusion, diversity, and continuous professional development.