Equities Trading Floor Support Analyst (Fintech)

TL;DR

Equities Trading Floor Support Analyst (Fintech): Providing real-time support for Equities traders and Middle Office users in a fast-paced trading environment, monitoring trading systems and FIX connectivity. Focus on troubleshooting real-time incidents, investigating regulatory inquiries, and supporting system enhancements for mission-critical applications.

Location: Must be based in the US

Salary: Up to US$160,000 annually

Company

hirify.global is an international consulting group specializing in innovation and technology transformation for companies and administrations globally.

What you will do

• Provide direct, real-time support to Equities traders across cash equities, ETFs, electronic, and program trading.
• Monitor trading systems, EMS/OMS platforms, and FIX network connectivity to ensure stability and performance.
• Troubleshoot real-time trading incidents and investigate regulatory and compliance-related inquiries.
• Communicate major incidents clearly and effectively to business and technology stakeholders.
• Gather requirements from traders and business users for system enhancements.
• Maintain and enhance knowledge bases, support scripts, documentation, and operating procedures.

Requirements

• 5+ years of experience supporting mission-critical applications on an Equities trading floor (e.g., US Market Making, ETFs, Electronic Trading, Global Program Trading, Options).
• Strong understanding of high-touch trading workflows, FIX protocol, OMS/EMS, IOIs, market data, and CTM.
• Proven experience handling regulatory and compliance requests, including Reg NMS, Reg SHO, CAT, ACT, ORF, and TRACE.
• Working knowledge of Linux, SQL, JIRA, and Excel.
• Strong interpersonal, relationship-building, analytical, and problem-solving skills with high attention to detail.
• Self-motivated with the ability to prioritize and perform effectively in a high-pressure environment and work independently.

Culture & Benefits

• Annual salary can go up to US$160,000.
• 401(k) retirement plan with company matching.
• 15 days of paid vacation per year at hire (up to 27 according to seniority), 8 paid holidays, 5 sick days, and 2 personal days.
• Company health, dental, and vision insurance plans + FSA.
• Voluntary STD and LTD.
• Commuter/transit benefits.