Marketplace Operations Manager (B2B Marketplace)

TL;DR

Marketplace Operations Manager (B2B Marketplace): Ensuring supply, demand, and internal processes scale effectively within a B2B marketplace platform with an accent on monitoring KPIs, identifying bottlenecks, and improving onboarding processes. Focus on standardizing operational playbooks and supporting expansion into new regions or verticals.

Location: Remote-first across Europe (CET ±3 preferred) with 2–3 in-person meetups annually.

Company

A growing B2B marketplace platform connecting suppliers and enterprise buyers across Europe, with approximately 120 employees.

What you will do

• Monitor marketplace KPIs (liquidity, fulfillment rates, conversion, margins) and identify operational bottlenecks.
• Improve onboarding processes for suppliers and enterprise customers.
• Collaborate with Product on workflow improvements.
• Define and document scalable operational playbooks.
• Support expansion into new verticals or geographic markets.
• Work closely with Finance on forecasting and performance tracking.

Requirements

• 4+ years experience in operations, consulting, marketplace, or scaleup environments.
• Strong analytical skills and comfort working with data.
• Experience managing cross-functional projects.
• Structured, process-oriented mindset.
• Ability to prioritize in a fast-moving environment.
• Fluent English.

Nice to have

• Experience from marketplace, logistics, supply chain, or B2B platforms.

Culture & Benefits

• Fully remote work setup.
• 2–3 in-person company meetups per year.
• Cross-functional collaboration across Product, Sales, and Finance.
• Collaborative team culture.