Customer Success Intern (Bilingual Spanish)

TL;DR

Customer Success Intern (Bilingual Spanish): Working with satisfied customers on renewing their contracts, calling expired accounts to win them back, and managing team inboxes. Focus on upselling and cross-selling whenever there’s an opportunity and learning about technology in a fast-paced environment.

Location: Hybrid in Alpharetta, GA

Salary: $18 - $22 USD per hour

Company

hirify.global is a global market leader in data resilience, providing data backup, recovery, portability, security, and intelligence solutions.

What you will do

• Work with satisfied customers on renewing their contracts.
• Call expired accounts to win them back.
• Manage team inboxes.
• Shadow Customer Success Specialists to learn upselling and cross-selling techniques.

Requirements

• Rising Junior or Senior pursuing a Bachelor’s degree in an accredited college or university.
• Excellent written, verbal, and communication skills.
• Detail oriented.
• Willingness to learn about technology.
• Proficiency in Windows and Microsoft Office.
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter.

Culture & Benefits

• Paid Company Holidays during your internship.
• Tech Stipend to help set up your workspace.
• 8 Hours of Paid Volunteer Time through our hirify.global Cares Program.
• Personal and Professional Development through our Internship Program.
• Supportive and rewarding internship experience.