Senior Business System Analyst (ERP)

TL;DR

Senior Business System Analyst (ERP): Gathering, analyzing, and documenting business and system requirements with an accent on translating business needs into clear functional and technical specifications and optimizing business processes. Focus on coordinating cross-functional teams, driving feature delivery from idea to production, and facilitating decision-making for large-scale ERP solutions.

Location: Remote, hybrid, or onsite from Belgrade, Serbia.

Company

hirify.global is a leading innovator in cloud ERP solutions for growing businesses worldwide, recently acquired by Vista Equity Partners, committed to elevating business performance through collaboration and market-leading usability.

What you will do

• Gather, analyze, and document business and system requirements from stakeholders.
• Translate business needs into clear functional and technical specifications.
• Design mockups/wireframes (Figma) and model/optimize business processes (UML).
• Collaborate closely with developers, QA engineers, project managers, and product owners.
• Coordinate multiple teams, synchronize activities, monitor progress, and ensure feature delivery.
• Facilitate decision-making, provide acceptance testing, and participate in the release cycle.

Requirements

• 5+ years of experience as a Business Analyst or System Analyst in IT projects.
• Hands-on experience in writing specifications, user stories, and use cases.
• Practical skills in process modeling and requirements management tools (Jira, Confluence) and creating wireframes/mockups in Figma.
• Knowledge of databases, SQL, and experience with system integrations (REST/SOAP APIs).
• Experience with BI/analytics tools (Power BI, Tableau) and in large-scale or international projects.
• Proven ability to coordinate cross-team collaboration, strong communication/facilitation skills, and professional knowledge of English is mandatory.

Nice to have

• Russian language skills.

Culture & Benefits

• Private health insurance and performance bonuses.
• Full work equipment (Laptop, mouse, headphones, etc.).
• Great opportunities for career growth.
• Focus on work/life balance, efficiency, and collaborative culture.
• Flexible working model: work from home, hybrid, or fully on-site.