Product Management Director (SaaS)

TL;DR

Product Management Director (SaaS): Evangelizing hirify.global’s Outbound Contact Center SaaS solution to the market with an accent on driving proactive customer outreach. Focus on compliance, multi-channel campaign orchestration, predictive dialers and AI-driven engagement optimization.

Location: United States (Remote). Role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

Salary: $135,000 - $398,200 USD

Company

hirify.global is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

What you will do

• Act as the face of hirify.global’s outbound portfolio in customer meetings, executive briefings, and analyst sessions.
• Equip presales and sales teams with outbound-specific positioning, messaging, demos, and compliance differentiators.
• Capture customer feedback, compliance trends, and market signals to evolve the roadmap.
• Promote thought leadership around next-gen outbound engagement, including AI-assisted campaigns, omnichannel orchestration, and regulatory readiness.

Requirements

• 10+ years in Product Management, Presales, or related roles within SaaS, CCaaS, or enterprise communication technology.
• Proven track record in market evangelism and customer engagement for outbound or proactive communication solutions.
• Strong domain expertise in outbound contact center strategies, including dialers, campaigns, and multi-channel engagement.
• Familiarity with compliance regulations (TCPA, Reg F, FDCPA, HIPAA) impacting outbound communications.
• Experience aligning SaaS roadmaps with revenue-driving and compliance-sensitive use cases.
• Exceptional communication and executive presence, with the ability to influence C-level stakeholders.

Culture & Benefits

• Health, dental, and vision coverage, beginning on the first day of employment.
• Access to an innovative mental health support platform that offers personalized care and resources.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.