Senior Solutions Engineer (AI)

TL;DR

Senior Solutions Engineer (AI): Owning technical success across the full customer lifecycle, from pre-sales to adoption and expansion, with an accent on building and deploying AI-powered localization workflows and owning complex integrations. Focus on translating business goals into measurable outcomes, ensuring go-live readiness, and influencing product direction through customer insights.

Location: Must be based in Europe

Company

hirify.global is a Series C company building an Agentic AI platform that enables enterprises to create high-performing hybrid workforces of humans and AI agents for global content creation and localization.

What you will do

• Lead end-to-end technical execution from pre-sales discovery to deployment and value realization.
• Build and deploy AI-powered workflows to improve multilingual content quality, speed, and efficiency.
• Own integrations and automation, embedding hirify.global into enterprise systems like CMS, DAM, PIM, and commerce platforms.
• Serve as the technical lead for customer deployments, ensuring go-live readiness and operational success.
• Drive post-sale support, enablement, and adoption initiatives to quantify outcomes and identify expansion opportunities.
• Collaborate cross-functionally with CX, Product, Engineering, and Account teams, providing technical feedback and influencing roadmap priorities.

Requirements

• BS/MS in engineering, analytics, or related field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers.
• Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations.
• Skilled in troubleshooting complex implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs.
• Excellent communication skills with experience presenting to both technical and executive audiences.
• Strong negotiation, influencing, and client relationship management skills.
• Proven ability to deliver post-sale support, training, and adoption initiatives.
• Willingness to travel up to 40%.

Culture & Benefits

• Fully remote global team across 30+ countries.
• Be part of an AI Native Organization, embracing AI across all areas and encouraging managing personal AI Agents.
• Opportunity to innovate and reshape the $100B multilingual content industry with an AI-powered platform.
• Join a rapidly scaling post-Series C startup growing at 130% YoY, aiming for $100M ARR and $1B valuation.
• Culture committed to diversity, high performance, respect, and an inclusive environment.