Experience And Content Manager (Marketing)

TL;DR

Experience and Content Manager (Marketing): Shaping customer and stakeholder perception through expertise in content strategy, brand management, and multi-channel communications. Focus on enhancing customer experience, strengthening brand reputation, and supporting the organisation’s long-term growth.

Location: UK Wide, United Kingdom

Salary: Competitive

Company

BT is now the flagship business brand of hirify.global, a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes.

What you will do

• Develop and deliver the content strategy, ensuring alignment with overall campaign objectives and brand guidelines.
• Lead the creation and execution of high-quality content across multiple channels, managing briefs and outputs from internal teams and external agencies.
• Apply deep understanding of brand principles and marketing frameworks to shape compelling narratives and creative assets.
• Manage complex projects with multiple stakeholders, prioritising tasks and maintaining timelines to meet campaign goals.
• Analyse performance metrics and insights to optimise content effectiveness and support continuous improvement.
• Collaborate with cross-functional teams to integrate content into broader marketing plans, supporting organisational priorities and customer engagement.

Requirements

• Strong understanding of brand principles, content strategy, and campaign development to deliver consistent and impactful messaging.
• Ability to manage complex, multi-stakeholder projects, prioritise tasks, and maintain timelines under pressure.
• Skilled in shaping compelling narratives while using data and insights to optimise content performance.
• Capable of guiding internal teams and external agencies, providing clear direction and maintaining quality standards.
• Excellent interpersonal skills to work across functions, negotiate outcomes, and align content with business priorities.
• Ability to resolve challenges in content delivery and adapt strategies to meet evolving campaign needs.

Culture & Benefits

• Organisation that celebrates difference and fosters innovation.
• Opportunities to be your best.
• Be part of a diverse and multi-skilled team that makes a significant impact to society.
• Roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
• We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.