Senior Engineering Manager (SaaS)

TL;DR

Senior Engineering Manager (SaaS): Leading the Core Infrastructure team to shape hirify.global’s cloud-native CCaaS platform with an accent on GCP orgs, networking, and Terraform frameworks. Focus on building scalable and reliable infrastructure that empowers engineering teams and impacts millions of users.

Location: Hybrid

Salary: $170,000 - $190,000

Company

hirify.global leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform.

What you will do

• Lead and grow the Core Infrastructure team, setting vision, priorities, and execution for foundational cloud services.
• Own the design, deployment, and operation of shared cloud primitives.
• Define and enforce best practices for scalability, security, observability, and maintainability across the cloud platform.
• Partner with product and engineering teams to enable fast, safe, and reliable development and deployment workflows.
• Drive continuous improvement in processes, automation, and infrastructure reliability.
• Mentor and develop team members, fostering a culture of ownership, collaboration, and technical excellence.

Requirements

• 5+ years of experience in cloud infrastructure engineering, with at least 2 years in a leadership or management role.
• Strong expertise in GCP, including organization/folder structure, networking, compute, load balancing, and IAM.
• Hands-on experience with IaC tools (Terraform).
• Proven track record of designing and operating scalable, reliable cloud systems.
• Strong leadership, communication, and team-building skills.
• Ability to balance strategic thinking with hands-on technical understanding.

Nice to have

• Experience base image management, and automated upgrades.
• Familiarity with multi-cloud or hybrid cloud environments.
• Knowledge of security best practices in cloud infrastructure.
• Experience in high-growth, fast-moving technology companies, preferably in SaaS or CCaaS.
• Comfort working cross-functionally with product, engineering, and operations teams.

Culture & Benefits

• Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience.
• Dynamic Culture: Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.
• Comprehensive Benefits: Medical, dental, vision, 401(k) plan, commuter benefits, and more.