Inside Sales Representative (B2B)

TL;DR

Inside Sales Representative (B2B): Proactively communicating with B2B customers from the IT industry, managing customer records and answering customer inquiries via email or phone with an accent on maintaining existing customer base and revenue. Focus on managing relationships with designated contacts, drive positive improvement and meeting challenging targets.

Location: Hybrid type of work, must be based in Sofia, Bulgaria

Company

hirify.global is a leading technology company for the global information technology ecosystem.

What you will do

• Pro-actively communicate with B2B customers from the IT industry.
• Maintain accurate customer master record including licenses, software and service contracts, shipping address.
• Manage areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
• Answer customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Manage relationship with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain business partnership.

Requirements

• Pro-active and open-minded person, who speaks French and English (B2-C1).
• Experience in an international company (an advantage).
• Adore communication with both internal and external stakeholders.
• Have at least a year of previous experience in sales, customer support or other equivalent positions.
• Are motivated by the idea of meeting challenging targets.
• Are a team player willing to share learnings from success and challenges alike.

Culture & Benefits

• Competitive salary & Bonus system.
• Additional health insurance.
• Food vouchers & Transport Allowance.
• Well-being Program & Multisport card.
• Referral and baby bonus.
• Paid holiday days increasing in time.