Global Pre-Sales Specialist

CoverGo is Hiring

Job Info:

• Company CoverGo
• Position Global Pre-Sales Specialist (Remote)
• Location Remote New Delhi, India
• Source EchoJobs
• Published February 21, 2026
• Category Sales
• Type Full-Time

What You’ll Do

The Global Pre-Sales Specialist will support the centralized global pre-sales function, working closely with the Global Pre-Sales Manager to manage and execute pre-sales activities across regions. This role focuses on responding to RFPs, RFIs, customer questionnaires, due diligence requests, and security/IT inquiries, while maintaining and improving standardized documentation, methodologies, and templates.

• Support global pre-sales activities across all deals entering the pre-sales stage.
• Own and contribute to responses for RFPs, RFIs, and other formal customer requests.
• Complete customer questionnaires related to product capabilities, compliance, security, IT, and operations.
• Coordinate with internal stakeholders (Security, IT, Product, Legal, Compliance, Finance) for complex or in-depth responses.
• Maintain and continuously improve a centralized pre-sales knowledge base ensuring documentation is current, accurate, and aligned with company policies and product updates.
• Provide first-level responses to security, IT, and due diligence questionnaires using approved standard answers and escalating complex request to relevant teams
• Work closely with the Global Pre-Sales Manager to balance workload and prioritize opportunities.
• Partner with Sales team members to ensure timely, high-quality pre-sales support.
• Identify opportunities to streamline pre-sales processes and improve response efficiency.

What We Need

• At least 2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing role for a SaaS or IT company.
• Strong exposure to SaaS, enterprise software, or technology-enabled services is required.
• Experience in the insurance industry is preferred but not required.
• Strong experience responding to RFPs, RFIs, and customer questionnaires.
• Familiarity with security, IT, compliance, and due diligence processes in a B2B environment.
• Strong verbal and written communication skills with attention to detail and consistency.
• Ability to manage multiple requests across regions and deadlines.
• Comfortable working cross-functionally with technical and non-technical teams.
• Understanding of common security frameworks (e.g., ISO 27001, SOC 2, GDPR) is a plus.

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