Compliance & Fraud Analyst (Fintech)

TL;DR

Compliance & Fraud Analyst (Fintech): Investigating fraud cases, resolving disputes, and handling regulatory complaints within a fintech environment with an accent on mitigating risks and ensuring adherence to regulatory standards. Focus on conducting root cause analysis of complaints, developing internal controls, and monitoring adherence to policies.

Location: Remote, US

Salary: $80,000 - $90,000 + equity + benefits

Company

hirify.global is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck.

What you will do

• Analyze, review, and respond to regulatory complaints to ensure accurate, timely, and compliant resolutions.
• Conduct routine to complex fraud investigations, applying professional judgment to analyze and resolve cases efficiently.
• Investigate and process Regulation Z/E claims (ACH/Card Disputes).
• Monitor and analyze financial transactions to proactively identify and mitigate fraud risks.
• Collaborate with cross-functional teams to enhance the complaints management process, aligning with regulatory requirements and best practices.

Requirements

• 1+ years of experience in fraud investigations, dispute resolution, compliance, or risk management within fintech, banking, or financial services.
• Strong understanding of regulatory requirements and industry best practices across many consumer compliance laws and regulations.
• Proven expertise in processing chargeback claims and understanding regulatory frameworks such as Regulation Z, Regulation E, Gram-Leach-Bliley Act, and other financial compliance laws.
• Strong analytical, organizational, and critical thinking skills, with the ability to multitask and adapt in a rapidly changing environment.
• Proficiency in Excel/Sheets, PowerPoint/Slides, and basic understanding of financial compliance controls.

Culture & Benefits

• Team is diverse not only in background and experience but also in perspective.
• Celebrate diversity and strive to create a culture of belonging.