Director Of Provider Enablement (AI)

TL;DR

Director of Provider Enablement (AI): Responsible for creating and owning the systems that train and coach hirify.global's clinical workforce with an accent on driving patient retention and health outcomes. Focus on building the infrastructure, systems, and processes that ensure every provider delivers excellent care and continues to improve over time.

Location: NYC-based candidates only (expectation to work in-person 3-4 days per week, with some remote flexibility)

Company

hirify.global is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives.

What you will do

• Own the training and coaching systems that enable providers to deliver excellent care, including RD outcomes and retention training and coaching interventions that drive retention and outcomes.
• Build and lead the Provider Enablement team, serving as the DRI on key clinical performance metrics.
• Drive measurable improvements in patient retention, health outcomes, clinical coaching effectiveness and productivity, and provider performance through data-driven coaching and training initiatives.
• Partner closely with the Clinical Quality team to translate learnings from individual coaching interventions into scalable process and product improvements.
• Establish performance management systems that identify underperforming providers, implement retraining plans, and manage offboarding when necessary.
• Scale enablement infrastructure to support new provider types as hirify.global expands into a multidisciplinary care model.

Requirements

• You must be legally authorized to work in the U.S. for this position.
• You have 6–10 years of experience, with a mix of strategy work (e.g., management consulting, finance, business operations) and direct start-up experience.
• You are a first-principles thinker and enjoy revamping processes/tech and identifying areas for improvement.
• You’ve led teams before and are excellent at people management & driving teams to high performance; you’re results-driven and metrics-oriented, and not afraid of ambitious targets.
• You care deeply about clinical outcomes and will set up the systems to measure and improve overall clinical quality.
• You’re extremely comfortable working cross-functionally, especially with clinical teams, but also driving success across functions ranging from growth to operations, finance, engineering, data, and more.

Culture & Benefits

• hirify.global is on a mission to improve people’s health by making it easy to eat well.
• They have partnered with national health insurance companies and provider groups.
• hirify.global has raised $115M from top-tier VCs.