Operational Effectiveness Leader (Healthcare RCM)

TL;DR

Operational Effectiveness Leader (Healthcare RCM): Building and managing the reporting infrastructure and operational governance for the Revenue Cycle Management organization with an accent on data-driven insights, KPI dashboards, and strategic project management. Focus on translating complex financial data into actionable leadership insights, designing onboarding programs, and optimizing RCM workflows.

Location: Remote (US) excluding AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI

Salary: $117,000 – $135,000 + Equity

Company

hirify.global is a health-tech company on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery.

What you will do

• Build and own the RCM reporting infrastructure using data from Athena Health, Zuora, and NetSuite.
• Develop and maintain KPI dashboards covering AR aging, DSO, denial rates, and cash collection rates.
• Lead high-priority cross-functional RCM initiatives and serve as the primary contact for Engineering, Finance, and Legal.
• Manage the RCM SOP library and the organizational issue log to ensure operational governance.
• Execute the team operating structure and design onboarding programs for new RCM hires.
• Prepare executive briefing materials, board-ready summaries, and weekly leadership decks.

Requirements

• 7+ years of experience in healthcare revenue cycle management, healthcare analytics, or operational leadership.
• Strong analytical skills to extract and synthesize complex RCM data for executive audiences.
• Demonstrated experience leading cross-functional healthcare projects from design to implementation.
• Working knowledge of billing, eligibility, AR, and denial management processes.
• Advanced proficiency with Excel/Google Sheets; experience with BI tools or SQL is preferred.
• Must be based in the US (excluding specific restricted states).

Culture & Benefits

• Remote-first work environment with office hubs in Denver and San Francisco.
• Culture centered on ownership, impact, transparency, and evidence-based decision-making.
• Commitment to a "people first" approach, valuing both peers and patients.
• Emphasis on rapid iteration and taking calculated risks.