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Staff Marketing Manager, Personalization Operations (Fintech)
Описание вакансии
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TL;DR
Staff Marketing Manager, Personalization Operations (Fintech): Managing technical integrity and execution strategy of the experimentation platform and serving as a primary bridge between high-level Marketing Strategy and technical configuration of experiences with an accent on ensuring horizontal personalization campaigns are scalable, performant, and data-accurate. Focus on aligning requirements and ensuring the plumbing exists to support advanced segmentation.
Location: San Diego, California; Mountain View, California
Company
is the global financial technology platform that powers prosperity for the people and communities we serve.
What you will do
- Act as the primary technical lead for the execution of go-to-market personalization logic across the TurboTax domain, utilizing ’s internal experimentation and content platforms.
- Define the technical standards for how personalization experiences are built for clean data reads, without overlap, are performant, and do not compromise SEO.
- Partner directly with Engineering, Product, and Data Science to align on requirements and ensure the plumbing exists to support advanced segmentation.
- Serve as the final escalation point for complex technical roadblocks, including data-mismatches, script conflicts, and functional bugs within the experimentation layer.
- Identify and automate manual bottlenecks in the campaign launch process and develop reusable code snippets and components for the broader marketing team.
- Conduct technical QA validation, both automated and manual, to ensure all personalized experiences meet strict accessibility, performance, and legal compliance standards.
Requirements
- 7+ years of experience in omnichannel personalization implementation with a heavy focus on Personalization Platforms and Customer Data Platforms.
- Expert-level mastery of experimentation engines such as Adobe Target, Optimizely, or VWO, including server-side integration and custom JavaScript injection.
- Proficiency in Regex, AI Coding, and JavaScript for front-end manipulation, alongside experience with headless CMS architectures (Adobe Experience Manager).
- Deep understanding of how customer attributes flow from CDPs to the browser.
- Proven ability to perform deep-dive browser-based application testing, network trace analysis, and cross-device troubleshooting.
- Bachelor’s degree in Computer Science, Software Engineering, Marketing Technology, or a related technical field.
Culture & Benefits
- provides a competitive compensation package with a strong pay for performance rewards approach.
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