TL;DR
Revenue Enablement Program Manager (Customer Education): Building and scaling customer and partner training programs across onboarding, advanced use cases, and ongoing education with an accent on defining clear learning objectives and developing role-based, lifecycle-aligned curricula. Focus on creating monetized training offerings, developing scalable content, enabling facilitators, and tracking training impact to drive adoption, retention, and services revenue.
Location: Remote (US), not available in Alaska, Hawaii, Louisiana and Montana
Salary: $120,000 - $150,000
Company
hirify.global is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners.
What you will do
- Design, build, and scale customer and partner training programs across onboarding, advanced use cases, and ongoing education.
- Define clear learning objectives tied to adoption, retention, and customer outcomes.
- Build and launch paid customer and partner training offerings in partnership with Services and GTM leadership.
- Develop scalable training content, including live workshops, virtual sessions, on-demand courses, and facilitator guides.
- Enable and certify internal and external facilitators to deliver customer and partner training.
- Define and track success metrics for training programs, reporting on impact to Revenue Enablement and GTM leadership.
Requirements
- 5+ years in Revenue Enablement, Customer Enablement, Learning Programs, or a related role.
- Proven experience designing and scaling customer or partner training programs.
- Strong instructional design and adult learning expertise.
- Ability to translate product functionality into practical, outcome-driven customer workflows.
- Strong cross-functional leadership and stakeholder management skills.
- Data-driven approach to program design and optimization with strong project management skills.
Nice to have
- Experience supporting SaaS customer onboarding and post-sale enablement.
- Familiarity with customer lifecycle enablement, adoption frameworks, or value realization models.
- Experience working with learning platforms or content management systems.
Culture & Benefits
- Flexible Paid Time Off (PTO).
- Home internet stipend.
- Medical, dental, and vision benefits; Maternity/paternity leave program.
- Employee Assistance Program (EAP) and Professional Development Reimbursement Program.
- 401(k) retirement savings plans (Pre-Tax and Roth).
- Flexible Spending Accounts (FSA) - Medical & Dependent Care; Health Savings Account (HSA) with company contribution.
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