Head of Group Digital Communications Channels

TL;DR

Head of Group Digital Communications Channels: Shaping, evolving, and elevating Group digital communication channels within the Corporate Affairs function, with an accent on strengthening the brand, deepening audience engagement, and modernising digital capability. Focus on leading strategy and governance, optimising content with insight and analytics, and providing senior digital counsel.

Location: London, United Kingdom (Hybrid)

Company

hirify.global (L&G) is a leading UK financial services group and major global investor.

What you will do

• Lead the strategy, development, and governance of Group digital communication channels, ensuring accessibility and effectiveness.
• Drive best practice, digital standards, and technical enablement across Corporate Affairs.
• Optimise content across websites, intranets, email, and social channels using insight, SEO, and analytics.
• Manage enterprise-level social media tools, publishing approaches, and listening capabilities.
• Monitor emerging digital trends and translate them into improvements for performance and user experience.
• Provide senior digital counsel during issues and crises, overseeing the digital response.

Requirements

• Broad digital marketing expertise across multiple channels and platforms.
• Strong understanding of CMS systems, UX/UI, accessibility, and performance optimisation.
• Deep knowledge of digital communications including websites, intranets, email, and social media.
• Experience delivering digital product roadmaps, integrations, and channel strategies.
• Strong analytical capability, including tagging, dashboards, and KPI frameworks.
• Ability to navigate complex stakeholder environments and build trusted relationships.
• Work format: Hybrid in London, United Kingdom.

Culture & Benefits

• Opportunity to participate in annual performance-related bonus plan and valuable share schemes.
• Generous pension contribution and life assurance.
• Healthcare Plan (for permanent employees).
• Minimum 25 days holiday, plus public holidays, with options to buy and sell.
• Competitive family leave.
• Access to an electric car scheme through salary sacrifice.
• Various discounts for company products and high street stores.
• Welcoming, inclusive culture with opportunities for flexible working options.