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Описание вакансии
#vacancy #remote #support #fintech 🚀 We’re Hiring: Merchant Support Specialist (Remote, 24/7 Shifts)
Matrix Partners is looking for a proactive, detail-oriented Merchant Support Specialist to join our global payments team.
What you’ll do:
• Support merchants via email/chat (shift-based)
• Resolve payment & technical issues
• Handle disputes & chargebacks
• Monitor transactions and escalate when needed
What we’re looking for:
• 1+ year in customer support (fintech/payments preferred)
• Fluent English & Russian
• Strong problem-solving skills
• Comfortable with night/weekend shifts
💻 Fully remote | 📈 Growth in fintech | 🌍 International team
Know someone who’s a great fit? Please share or DM me 🙌
Matrix Partners is looking for a proactive, detail-oriented Merchant Support Specialist to join our global payments team.
What you’ll do:
• Support merchants via email/chat (shift-based)
• Resolve payment & technical issues
• Handle disputes & chargebacks
• Monitor transactions and escalate when needed
What we’re looking for:
• 1+ year in customer support (fintech/payments preferred)
• Fluent English & Russian
• Strong problem-solving skills
• Comfortable with night/weekend shifts
💻 Fully remote | 📈 Growth in fintech | 🌍 International team
Know someone who’s a great fit? Please share or DM me 🙌
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Источник -
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