Назад
2 дня назад

Enterprise Customer Success Lead

Формат работы
remote (только Europe)
Тип работы
fulltime
Грейд
lead
Английский
c2
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Мэтч & Сопровод

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Описание вакансии

* Bring strong commercial acumen, identifying growth and partnership opportunities within the Enterprise segment.


* Represent MeetingPackage at industry events and within the hospitality tech.


* Take ownership and show ambition, continuously elevating Customer Success excellence while exploring and learning new ideas.


* Communicate fluently in English, both written and spoken.


* Are based in Europe with a valid work permit.


* Are willing to travel as needed, including onboarding at our HQ in Espoo, Finland.






WHY NOW IS A GREAT TIME TO JOIN?
* Your impact matters. In this Enterprise Customer Success leadership role, your decisions will directly shape how our customers experience MeetingPackage and how we drive retention, expansion, and long-term growth. You will play a defining role in scaling our Enterprise Customer Success strategy and elevating customer excellence globally.


* We're on the move. We have secured the capital to fuel our growth and are intentionally building a company powered by knowledgeable and ambitious people who want to create something meaningful together.


* You're joining a team, not just a company. Together, we celebrate, brainstorm, and innovate.


* The industry is evolving. Hotels and venues have been manually managing bookings for a long time. We're helping our customers and the industry move meeting and event bookings online.


* You're in good care. Our compensation package includes salary and stock options. In addition, we offer a flexible working model (remote, hybrid, or on-site based on your preference and location), healthcare support, a working-from-home budget, and company events that bring everyone together twice a year.






OUR HIRING PROCESS
* Recruiter screening with our Head of People


* First interview with our CCO


* Home assignment


* Panel interview with our CCO and CEO


* Final interview with our CCO / CEO






ABOUT MEETINGPACKAGE
We are a software company that allows hotels and event venues to sell, operate, and manage their Meetings & Events spaces and services. We improve the Meetings & Events booking process for meeting planners and event venues. We integrate with venues’ existing Property Management, Sales & Catering, and back-office solutions while delivering products to all customer-facing channels. Products include Venue & Sales Management Software, an online Booking Engine, and a Meetings & Events-specific Channel Manager.

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