Shipping Performance Analyst

TL;DR

Shipping Performance Analyst: Analysing and optimising carrier integrations and shipping flows for an e-commerce marketplace with an accent on deep subject-matter expertise, analytical rigour, and operational ownership. Focus on identifying trends, interpreting logistics data, and translating operational needs into technical requirements.

Location: Most hirify.globalans operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office. Must be based within the European Union (EU).

Company

hirify.global is a one-of-a-kind marketplace for buying and selling special, carefully curated objects.

What you will do

• Own the performance oversight and analytical monitoring of shipping across carriers, markets, and shipment types.
• Analyse shipment and carrier data to identify trends, recurring issues, or unexpected changes in performance.
• Interpret carrier statuses, tracking events, and operational signals, translating them into clear insights for internal teams.
• Stay up to date with developments in the logistics and e-commerce shipping ecosystem and assess their impact on operations.
• Act as the go-to shipping expert for Commercial Operations, supporting Sales, Customer Service, and Seller Enablement.
• Work closely with Product and Engineering to support the implementation, improvement, or fixing of carrier integrations and shipping-related tooling.

Requirements

• Proven experience in shipping and logistics within an e-commerce or marketplace environment, within the European Union (EU).
• Strong practical understanding of carriers, shipping products, and operational realities (e.g., restrictions, customs flows, delivery statuses).
• Ability to interpret logistics data and tracking information beyond surface-level metrics.
• Strong analytical skills and high level of comfort working independently with data.
• Ability to translate complex operational or analytical findings into clear, commercially relevant insights.
• Experience working as an individual contributor in a cross-functional environment.

Culture & Benefits

• Create a visible impact by working at scale in a global organisation.
• Learn and grow through Learning & Development initiatives, including development plans and mentorship.
• Join a passionate, diverse team of 800+ hirify.globalans representing 60+ nationalities in an inclusive and queer-friendly environment.
• Receive a €100 Catavoucher when you join and a €50 Catavoucher on your birthday.
• Enjoy an extra day off each year to “Pursue Your Passion” and additional leave for key work anniversaries and life events.