Crm Campaign Manager (Marketing)

TL;DR

Crm Campaign Manager (Marketing): Creating customer-centric multi-channel lifecycle campaigns for customer activation, engagement, and reactivation across the markets with an accent on direct marketing initiatives, enhancing customer engagement and loyalty. Focus on monitoring campaign performance to ensure consistency, streamlining monitoring and leverage insights for impactful interactions and knowledge sharing.

Location: Hybrid, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries.

Salary: Not specified.

Company

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry.

What you will do

• Create customer-centric communications and multi-channel lifecycle campaigns to drive customer activation, engagement, and reactivation across markets.
• Set up manual & automated mailings and push notifications to align with customer needs and support the strategic vision.
• Leverage development and testing approaches and modern technology to ensure campaigns are constantly improving and meeting business objectives.
• Collaborate with product, loyalty, marketing, and operations teams to ensure communications are on-brand and impactful.
• Monitor campaign performance to ensure consistency, streamline monitoring, and leverage insights for impactful interactions and knowledge sharing.

Requirements

• 1-3 years of Marketing Automation and CRM experience.
• BSc+ degree in business administration, e-commerce, marketing, tech, or related field.
• Proficiency in customer data and CRM processes, ideally with experience in FMCG.
• Analytical mindset and enthusiasm for understanding customers and driving Campaigns.
• Demonstrated experience in managing complex, high-impact projects.
• Fluent in English, and one (or more) languages among Hungarian, Czech, Danish, Swedish, Finnish, Croatian and Slovenian.

Culture & Benefits

• Hybrid working: 60% of your time in the office and 40% at home.
• Option to work for 20 days abroad in approved countries.
• Development opportunities to shape your career path.
• Excellent training and support.
• Wellbeing offers.
• 20% discount across all our products.