Customer Support Agent (FinTech / Crypto)

#remote #vacancy #job #support #fintech #crypto
Customer Support Agent (FinTech / Crypto, Remote) - Startup

🧠 Must‑have:
• 3+ yrs in customer/tech support (tech/fintech/neo‑banking)
• Freshdesk/Zendesk + Jira/Confluence experience
• Good crypto understanding (wallets, transactions, fees)
• Fluent English + Russian or Ukrainian (languages must‑have)
• Empathy, patience, customer‑first mindset

💡 Nice to have:
• Debit card / KYC/AML support experience

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