12 часов назад
Service Desk Engineer
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Service Desk Engineer: Providing technical software, hardware, and network problem resolutions to customers as part of a team. Focus on diagnosing problems, implementing solutions, and communicating resolutions effectively with customers.
Location: Perth
Company
is a diverse collective of free-thinkers, entrepreneurs and industry experts.
What you will do
- Provide technical software, hardware, and network problem resolutions to customers.
- Assist with the diagnosis of problems and implement appropriate solutions.
- Guide and communicate resolutions to customers.
- Work as part of a 5- to 10-person team.
Requirements
- At least 1 year of L1/Service Desk technical support experience.
- A keen interest in computers and the tech industry.
- Experience in front-facing customer service.
- Excellent communication skills both verbal & written.
Nice to have
- Ticket management via ServiceNow.
Culture & Benefits
- Be part of a diverse collective of free-thinkers, entrepreneurs, and industry experts.
- Enjoy a positive work-life balance with hybrid working arrangements.
- Access countless learning and development opportunities with external certifications.
- Benefit from a range of core and flexible benefits, including a Peer Recognition Portal.
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