Product Operations Manager

TL;DR

Product Operations Manager: Driving efficiency in product development by streamlining processes, improving communication, and ensuring successful product launches and feature rollouts. Focus on translating customer needs and feedback into actionable insights, coordinating end-to-end launch activities, and establishing rigor in product success through reporting and stakeholder alignment.

Location: Hybrid (San Francisco, California, New York, New York). Requires in-office work on Mondays, Tuesdays, and Thursdays.

Salary: $140,000–$190,000 per year

Company

hirify.global is a fast-growing company on a mission to empower every person, team, and company to tailor their software to solve any problem and take on any challenge.

What you will do

• Steer and surface key insights for product team prioritization.
• Represent customer needs throughout product development.
• Coordinate end-to-end launch of new features across teams.
• Drive Early Access Programs and internal employee testing programs.
• Analyze customer insights and user data to identify patterns and enable prioritization.
• Act as a liaison between Product, Engineering, Design, and Go To Market Orgs.

Requirements

• 4+ years of experience in product operations, technical program management, project management, or a product ownership role.
• Strong communication skills to work with both technical and non-technical audiences.
• Ability to collaborate effectively with peers and across teams located in multiple offices.
• Strong analytical, debugging, and problem-solving skills.
• Ability to make decisions with limited data while prioritizing when to collect more information.
• Curiosity and willingness to adopt AI tools to work smarter and deliver better results.

Nice to have

• Strong knowledge of Linux, basic scripting, APIs, NoSQL, Nginx, MySQL and similar open source technologies.
• Knowledge of and experience using one or more of the following languages - Python, Go, C++ or Java.
• Background in product management or engineering.
• Robust data analysis and dashboarding skills.

Culture & Benefits

• Hybrid work model with required in-office collaboration on Mondays, Tuesdays, and Thursdays (Anchor Days).
• Commitment to building a diverse and creative company, ensuring equal opportunity.
• Highly competitive cash compensation, equity, and benefits package.
• Support for qualified individuals with disabilities through reasonable accommodations in job application procedures.