Senior Technical Product Manager Loyalty (Fashion)

TL;DR

Senior Technical Product Manager Loyalty (Fashion): Taking end-to-end IT ownership of the loyalty program and experiences for customers, with an accent on providing personalized loyalty programs and managing the loyalty engine with its related integration backend. Focus on advising business and IT stakeholders, coordinating product teams, and assessing new requirements within the loyalty IT landscape.

Location: Porto

Company

hirify.global is a global company developing solutions in Big Data, Digital Commerce, Marketing, Design, and Advisory services, partnered with HUGO BOSS to establish the Digital Campus for eCommerce and technology capabilities.

What you will do

• Act as a trusted IT consultant and point of contact for all Loyalty-related topics.
• Collaborate closely with IT and business colleagues to clarify technical topics and translate business needs.
• Take full IT ownership of all loyalty-related processes.
• Manage the technical capabilities and limitations of the SAAS loyalty engine “Talon.One” and design integration concepts.
• Manage, coach, and develop your product team colleagues and external partners.
• Produce clear, well-structured, and coherent documentation.

Requirements

• Strong expertise and passion for customer loyalty and customer experience.
• Experience with API-based integration patterns.
• Proven experience in project or product team leadership, ideally within digital transformation environments.
• Minimum of 6 years of relevant experience in IT consulting or a similar role.
• Degree in Business Informatics, Business Economics, Information Systems, or a related field.
• English: C1+ (Fluent in English, both written and spoken).

Culture & Benefits

• Develop your professional career working with one of the major brands in the fashion industry.
• Opportunity to accelerate the pace of digitalization and eCommerce growth through advanced technology.
• Drive high-impact insights enhancing decision-making.
• Become part of a fast-growing international and diverse team.
• Commitment to diversity, equity, inclusion, and belonging.