Senior Technical Product Manager Loyalty (Fashion)

TL;DR

Senior Technical Product Manager Loyalty (Fashion): Acting as an IT consultant and owner for loyalty-related topics across multiple projects and stakeholders with an accent on technical feasibility assessment and integration design for a SAAS loyalty engine. Focus on managing a product team, ensuring clear documentation, and serving as a strategic technological partner across business and IT.

Location: Porto

Company

hirify.global is a global company delivering solutions in Big Data, Digital Commerce, Marketing, Design, and Advisory services, collaborating with partners like HUGO BOSS to boost digital sales and technology capabilities.

What you will do

• Act as an IT consultant and point of contact for loyalty-related topics across multiple projects and stakeholders.
• Translate business needs into IT capabilities and take full IT ownership of loyalty-related processes.
• Assess feasibility of new business requirements and design technical integration concepts for the SAAS loyalty engine “Talon.One”.
• Manage, coach, and develop product team colleagues, considering resources, capabilities, prioritization, and external partners.
• Produce clear, well-structured, and coherent documentation, ensuring alignment across teams and supporting scalability.
• Serve as a strategic and technological partner for stakeholders across business and IT.

Requirements

• Strong expertise and passion for customer loyalty and customer experience.
• Experience with API-based integration patterns and ideally with loyalty management platforms and reward systems.
• Proven experience in project or product team leadership, ideally within digital transformation environments.
• Minimum of 6 years of relevant experience in IT consulting or a similar role.
• Degree in Business Informatics, Business Economics, Information Systems, or a related field.
• Fluent in English, both written and spoken.

Culture & Benefits

• Develop a professional career working with one of the major brands in the fashion industry (HUGO BOSS).
• Opportunity to accelerate digitalization & eCommerce growth through advanced technology and analytics.
• Drive high-impact insights enhancing decision-making across the entire organization.
• Interact with senior business and eCommerce leaders on a regular basis.
• Become part of a fast-growing international and diverse team.
• Work in an organization driven by curiosity, collaboration, and a commitment to diversity, equity, inclusion, and belonging.