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Manager, Renewals System Engineering (Data Management)
146 400 - 375 100$
Описание вакансии
Текст:
TL;DR
Manager, Renewals System Engineering (Data Management): Leads a regional team driving revenue through post-sales and customer success initiatives while ensuring effective adoption of solutions with an accent on recurrent and upsell revenue. Focus on strengthening the infrastructure within the team for long-term scalability and client satisfaction in a constantly evolving work environment.
Location: Remote (United States)
Salary: $146,400—$375,100 USD
Company
provides data resilience through data backup, data recovery, data portability, data security, and data intelligence.
What you will do
- Drive recurrent and upsell revenue to contribute to the continuous growth of .
- Align and execute the renewals strategy.
- Take part in hiring, onboarding, and integrating new hires into the team.
- Work with the Renewals department leadership team to ensure technical post-sales objectives are met.
- Collaborate with different departments internally to ensure the best customer product experience and continuously generate process improvements.
- Lead by example and coach team members by sharing best practices from one's own experience in a leadership role.
Requirements
- Ability to lead a team, providing motivation and clear direction to meet expectations.
- Proven ability to influence and mentor others in a technology-focused environment.
- Proven ability to collaborate effectively and develop strong cross-functional relationships.
- Deep understanding of customer management practices, solutions, and all aspects of sales support processes.
- Excellent written and oral communication skills, negotiation skills, and presentation skills.
- Demonstrate technical leadership and subject matter expertise in products, especialy Data Platform.
Culture & Benefits
- Unlimited paid time off, 12 paid holidays, plus 4 extra global e Days for self-care and 24 paid volunteer hours annually through Cares.
- Medical, dental, and vision coverage starting on your first day.
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program.
- 401(k) retirement plan with company matching contributions.
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning.
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