Tester/Support Engineer (Fintech)

TL;DR

Tester/Support Engineer (Fintech): Manually testing an invoice collection app for global companies and providing user support with an accent on investigating, replicating, and documenting bugs and data irregularities. Focus on ensuring quality before release, collaborating with developers, and monitoring data accuracy within the system's MySQL database.

Location: 100% remote job with flexible working hours. Company based in Poland.

Company

hirify.global is an IT consultancy firm that helps startups, mid-sized and large corporations to create and deliver innovative technologies.

What you will do

• Serve as the main contact for user support requests and system issues.
• Investigate, replicate, and document bugs and data irregularities.
• Manually test new features, fixes, and updates to ensure quality before release.
• Create and maintain clear test cases, release notes, and user support documentation.
• Collaborate with developers to prioritize and resolve issues efficiently.
• Monitor data accuracy and consistency within the system's MySQL database.
• Take part in regression testing during release cycles to ensure overall system stability.

Requirements

• Background in support, quality assurance, or testing within a software or data-focused setting.
• Good knowledge of manual testing processes and how to track and manage bugs.
• Basic skills in SQL (ideally MySQL) and the ability to explore and analyse data using queries or simple scripts.
• Strong problem-solving skills and a keen eye for detail.
• Clear and confident English communication skills.
• Well-organised, proactive, and comfortable working independently in a fully remote environment.

Nice to have

• Experience with testing web front-end applications, especially those built with Vue.js.
• Familiarity with issue-tracking tools like JIRA or GitHub Issues.
• Understanding of financial systems, business processes, or internal operational tools.
• Basic knowledge of cloud platforms such as AWS or Azure.

Culture & Benefits

• 100% remote job with flexible working hours.
• Friendly and supportive team, with chances to grow into QA automation or DevOps.
• Be part of a FinTech project that supports a system handling massive volumes of financial transactions for global clients.
• B2B contract.