Salesforce & Docusign Systems Manager

TL;DR

Salesforce & Docusign Systems Manager: Managing and improving essential cloud platforms internally, supporting Tusker's CRM and agreement-management systems, with an accent on operational robustness, continuous improvement, and alignment to business ambitions. Focus on roadmap planning, change leadership, team development, and ensuring platform value.

Location: Hybrid working, requiring at least two days per week, or 40% of time, at the Watford office.

Salary: £72,702–£80,780

Company

hirify.global is a major UK financial institution building the future of finance and committed to diversity, equity, and inclusion.

What you will do

• Ensure Salesforce and Docusign platforms function effectively and deliver continuous improvements.
• Develop product specifications, testing standards, and quality controls.
• Collaborate with the Tusker Executive to build and deliver the Salesforce and Docusign roadmap.
• Act as a conduit between Technology and business teams, managing change and communicating progress.
• Lead, mentor, and develop the Salesforce Admin team, fostering a high-performing culture.
• Ensure governance and risk management within IT security policies and budgetary systems.

Requirements

• Salesforce Administrator certification with a strong understanding of Salesforce (experience across multiple Clouds is beneficial).
• Curiosity to learn Docusign; prior experience is helpful but not essential.
• Excellent verbal and written communication skills.
• Strong planning and project management capabilities.
• Confidence negotiating scope and resources with collaborators.
• Ability to provide direction, clarity, and motivation to a team.
• Strong collaborator management skills, including at senior levels.

Culture & Benefits

• A generous pension contribution of up to 15%.
• An annual performance-related bonus and share schemes.
• Flexible benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.
• Commitment to diversity, equity, and inclusion, including reasonable workplace adjustments for disabilities.
• Disability Confident Leader status, guaranteeing interviews for qualifying applicants.