Operations Analyst (AI)

TL;DR

Operations Analyst (AI): Plays a critical role in enabling data-driven decision-making across Operations and cross-functional teams with an accent on analyzing operational and workforce data, developing scalable reporting, and AI-enabled templates. Focus on supporting forecasting, conducting data reviews, and identifying opportunities for continuous operational improvement.

Location: Sunnyvale, California, USA. This position operates on a hybrid working model, requiring teams to be in the office around three days a week.

Salary: $70,000 – $100,000 Annually

Company

hirify.global is the Global Content Production Company, part of WPP, partnering with top brands worldwide to deliver engaging and measurable content across all channels and media.

What you will do

• Partner cross-functionally to support operational planning, reporting, and decision-making.
• Develop, maintain, and improve operational reporting templates, including AI-enabled dashboards and automated reports.
• Analyze operational and workforce data (utilization, capacity, productivity, headcount trends) to identify insights, risks, and improvement opportunities.
• Conduct regular data reviews and trend analysis to support forecasting and operational optimization.
• Support Finance and Operations teams with forecasting inputs, variance analysis, and alignment with financial planning.
• Identify process gaps, bottlenecks, or inefficiencies and recommend data-driven solutions, including automation opportunities.

Requirements

• 2–5 years of experience in operations analysis, workforce planning, resource management, or business analytics.
• Experience supporting forecasting or planning cycles.
• Strong analytical skills with proficiency in Excel and experience using reporting, planning, or analytics tools.
• Demonstrated ability to perform data review, trend analysis, and insight generation.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills, including confident presentation of data and insights.

Nice to have

• Experience building or maintaining reporting templates, dashboards, or automated reports (AI-enabled tools a plus).
• Solid understanding of Apple applications (Numbers, Keynote, Pages).
• Experience working with global or distributed teams.

Culture & Benefits

• Hybrid working model with teams in the office approximately three days a week.
• Competitive benefits package offered by WPP in the US.
• Commitment to fostering a culture of creativity, belonging, and continuous learning.
• Values: Hands on, Honesty, Heart & Soul, Happy Family, Hungry.
• WPP is an equal opportunity employer committed to a culture of respect and equal career opportunities.