Lead Solution Engineer (SaaS)

TL;DR

Lead Solution Engineer (SaaS): Supports business growth in Germany by acting as a technical expert for strategic prospects and accounts, providing deep technical consultation, and articulating value proposition. Focus on driving technical wins, scoping proof-of-concepts, and fostering long-term customer partnerships through domain expertise.

Location: Must be based in Germany

Company

hirify.global builds uncomplicated service software that delivers exceptional customer and employee experiences for over 72,000 companies globally.

What you will do

• Engage with mid-market and enterprise customers at all levels.
• Foster relationships with sales Account Executives and drive pre-sales engagements.
• Mentor junior solution engineers on technical strategies and problem-solving approaches.
• Participate in pre-sales efforts, including technical sales presentations, solution demonstrations, and RFP/RFI responses.
• Scope and ensure the success of proof-of-concepts (POCs).
• Collaborate with partners to develop joint solutions and drive the technical win.

Requirements

• Business-level written and oral communication skills in German are required.
• Minimum 5-7 years of relevant experience in a technical pre-sales or channel role, preferably in SaaS or software product environments.
• Experience with ITSM/ITIL Methodologies and cloud-based infrastructure.
• Excellent customer, partner-facing, and internal communication skills.
• Experience working on complex sales cycles in Mid-Market and Enterprise business segments.
• Ability to explain complex technical concepts in a simple manner.

Culture & Benefits

• An environment that enables everyone to find their true potential, purpose, and passion.
• Commitment to providing equal opportunity and fostering diversity in the workplace.
• Work in a high-energy team environment.
• Opportunity to act as a trusted advisor to customers.
• Enthusiastic about helping and serving clients, with a strong customer and solution-oriented personality.