Intern - Lab/Tac Network Engineer

TL;DR

Intern - Lab/TAC Network Engineer: Learning routing and switching protocols and how to design, implement, and troubleshoot networks, with an accent on hirify.global multi-layer Ethernet switches. Focus on setting up networking equipment for Technical Support Engineers, replicating customers’ network issues, and assisting with lab operations.

Location: Salem, New Hampshire, United States

Company

hirify.global creates effortless networking experiences that enable all of us to advance.

What you will do

• Learn hirify.global products, routing & switching protocols, and lab operations.
• Setup networking equipment for Technical Support Engineers (TSEs) to use for customer support.
• Partner with TSEs to help replicate customers’ network issues (software, hardware, configuration).
• Assist with lab operations (racking, cabling, troubleshooting, managing equipment, etc.).
• Prepare to become a Technical Support Engineer, Network Engineer, or a related position.

Requirements

• Passion and aptitude for learning technology and solving problems.
• Strong written and verbal communication skills.
• Basic networking knowledge including Ethernet, TCP/IP, OSI model, routing and switching.
• Experience in a service-oriented position.
• Can work independently with minimal guidance as well as collaboratively with other team members.
• Excellent organization and time management skills.

Nice to have

• Experience working with routers and switches in a lab environment or technical support position.
• Knowledge of servers and virtualization (VMware, Linux, Microsoft).
• Knowledge of scripting language(s).

Culture & Benefits

• Committed to fostering an inclusive workplace that embraces differences.
• Strives to prevent subtler forms of inappropriate behavior.
• May use artificial intelligence (AI) tools to support parts of the hiring process.