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🔥Position: Merchant Support Specialist (Acquiring)
🔥Company: Unlimit
🔥Location: Limassol
🔥Format: Office work
Hi guys!
We are seeking a proactive and business-oriented Merchant Support Specialist to join our growing Merchant Support team within Acquiring. This is not a traditional customer service role — it involves ownership, problem-solving, and collaboration to drive merchant satisfaction and support strategic growth.
Key Responsibilities:
Partner with Account Managers to troubleshoot and resolve merchant-related issues.
Liaise with technical, financial, and operational teams to meet merchant needs.
Monitor VIP merchant traffic and proactively escalate anomalies or risks.
Manage terminal registration workflows and onboarding activities.
Track integration timelines, follow up on merchant deliverables, and escalate delays.
Handle day-to-day merchant requests such as reporting, settlements, banking details, balance management, top-ups, limits, and account discrepancies.
Set up sandbox environments and manage user access (both internal and merchant-facing).
Identify opportunities to improve internal processes and contribute to scalable support initiatives.
We offer:
🔸Attractive monthly salary paid in line with experience
🔸 Vacation, sick and paid holidays
🔸 Full-time: 5/2 (Saturday and Sunday days off)
🔸Modern workplace with all necessary equipment based in Cyprus, Limassol
🔸A team of professionals to learn from
🔸Multicultural working environment
📫Contact:
🔥Position: Merchant Support Specialist (Acquiring)
🔥Company: Unlimit
🔥Location: Limassol
🔥Format: Office work
Hi guys!
We are seeking a proactive and business-oriented Merchant Support Specialist to join our growing Merchant Support team within Acquiring. This is not a traditional customer service role — it involves ownership, problem-solving, and collaboration to drive merchant satisfaction and support strategic growth.
Key Responsibilities:
Partner with Account Managers to troubleshoot and resolve merchant-related issues.
Liaise with technical, financial, and operational teams to meet merchant needs.
Monitor VIP merchant traffic and proactively escalate anomalies or risks.
Manage terminal registration workflows and onboarding activities.
Track integration timelines, follow up on merchant deliverables, and escalate delays.
Handle day-to-day merchant requests such as reporting, settlements, banking details, balance management, top-ups, limits, and account discrepancies.
Set up sandbox environments and manage user access (both internal and merchant-facing).
Identify opportunities to improve internal processes and contribute to scalable support initiatives.
We offer:
🔸Attractive monthly salary paid in line with experience
🔸 Vacation, sick and paid holidays
🔸 Full-time: 5/2 (Saturday and Sunday days off)
🔸Modern workplace with all necessary equipment based in Cyprus, Limassol
🔸A team of professionals to learn from
🔸Multicultural working environment
📫Contact:
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