Junior Support Specialist

#vacancy

Junior Support Specialist (Remote, Cyprus)

We are a domain name registrar ensuring stable operation of hundreds of thousands of domains across 450+ TLDs. Our multilingual support team consists of skilled specialists who provide reliable, high-quality assistance without bureaucracy - only professionalism and responsibility.
Our project is looking for a Junior Support Specialist in Cyprus. This is a great opportunity to start an IT career even without prior experience.

Responsibilities:
- communicate with customers via tickets, email, and Telegram with professionalism and empathy;
- handle technical inquiries and provide thoughtful, real solutions;
- maintain service quality;
- process Abuse-complaints.

Requirements:
- Russian, Ukrainian and English (B1+);
- living in Cyprus (remote work from any city);
- customer-oriented mindset and willingness to help;
- curiosity for technology and readiness to learn;
- responsibility, structured approach, focus.

Preferred:
- technical education or IT courses;
- basic understanding of Internet fundamentals;
- familiarity with DNS;
- knowledge of the domain lifecycle.

We offer:
- entry into IT with full training;
- clear growth path;
- supportive and experienced team;
- corporate laptop and equipment;
- Mon–Fri, 09:00–18:00, no night shifts or phone support;
- stability and transparency.

Important:
no relocation -candidates must already reside in Cyprus with a valid permit;
English is essential;
you don’t need to know everything - just be ready to learn

We value your time and will review each CV carefully. Looking forward to meeting someone who shares our values!

Contacts: Telegram Показать контакты