System Reliability Engineer

TL;DR

System Reliability Engineer: Responsible for ensuring the reliability, performance, and security of hirify.global’s Microsoft 365 and identity platforms with an accent on managing hybrid environments and complex implementations. Focus on automation initiatives and collaboration with global IT and infrastructure teams.

Location: Must be based in the United States.

Salary: $102,200—$234,800 USD

Company

hirify.global is the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it.

What you will do

• Administer and support the entire suite of Microsoft 365 services across the organization (Exchange Online, Teams, SharePoint, Power Automate, etc.).
• Manage and maintain a hybrid mail environment, including on-premises Exchange and Exchange Online.
• Administer Single Sign-On (SSO) and Identity Management based on Microsoft Entra ID.
• Configure and maintain Conditional Access, MFA, Enterprise Applications, and related Entra ID services.
• Serve as an escalation point and provide Level 3 technical support for services in responsible area.
• Participate in IT infrastructure and system implementation projects.

Requirements

• Self-sufficient, proactive and result oriented.
• Strong verbal and written communication skills with the flexibility to explain complex topics in a manner suitable for audiences with varying levels of technical expertise.
• Broad understanding of the Microsoft ecosystem and cloud technologies.
• 3+ years of hands-on experience administering Microsoft Entra ID / Azure AD, including Conditional Access, MFA, and Entra ID applications.
• 3+ years of experience administering and troubleshooting various Microsoft 365 services (Teams, SharePoint, Power Automate).
• 3+ years of solid experience managing Microsoft Exchange (both on-premises and Exchange Online).

Nice to have

• Experience migrating on-premises services to Microsoft 365 or Azure and managing hybrid environments.
• Experience administering and troubleshooting Active Directory and Windows Server in multi-domain environments.
• Familiarity with other cloud platforms such as AWS or Google Cloud Platform (GCP).

Culture & Benefits

• Unlimited paid time off, 12 paid holidays, plus 4 extra global hirify.globale Days for self-care and 24 paid volunteer hours annually through hirify.global Cares
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Medical, dental, and vision coverage starting on your first day
• Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
• 401(k) retirement plan with company matching contributions