Community Manager (Ecommerce)

TL;DR

Community Manager (Ecommerce): Managing hirify.global's community by fostering engagement, providing updates, and acting as the voice of the brand with an accent on clear and trustworthy communication. Focus on planning and moderating webinars, gathering feedback, and coordinating with internal teams to align community efforts with company goals.

Location: Hybrid - London, UK

Salary: 40k pa GBP/ $55k pa - 45k GBP/$62k pa

Company

hirify.global is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses.

What you will do

• Actively manage and engage with the hirify.global community on a daily basis to foster a welcoming environment.
• Share product updates, roadmap highlights, and key dates with the community.
• Plan, host, and moderate webinars and community sessions.
• Support basic affiliate communications within the community.
• Gather community feedback and advocate for the community.
• Coordinate announcements, launches, and updates with internal teams.

Requirements

• Exceptional written communication skills and a strong sense of brand voice.
• Highly organized and proactive with the ability to build trust and credibility.
• Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent practical experience).
• 3+ years of experience in community management, customer engagement, social media, or customer-facing roles.
• Experience managing online communities (SaaS, ecommerce, or creator-focused products strongly preferred).
• Proven experience communicating updates, timelines, or announcements to a customer audience.

Culture & Benefits

• Team thrives on collaboration, innovation, and continuous growth.
• Open environment with regular knowledge-sharing sessions.
• Commit to Excellence, User-Focused Problem Solving, Team Collaboration, and Growth Mindset.