Sales Support Executive (AU Market)

TL;DR

Sales Support Executive (AU Market): Supporting contract management, customer onboarding, and sales data integrity for hirify.global's ANZ Sales Operations team with an accent on smooth processes, compliance, and exceptional customer experience. Focus on managing contract lifecycles, ensuring data accuracy in CRM, and performing crucial financial and compliance checks.

Location: Hybrid, Cyberjaya, Malaysia

Company

hirify.global is a global data and technology company providing solutions for lending, fraud prevention, marketing, and financial goal realization across various industries.

What you will do

• Manage ANZ contract creation, renewals, and DocuSign workflows.
• Oversee evergreen contracts, deposits, reconciliations, and "true-ups."
• Handle customer onboarding via Smart Sheets and support NPS/CX program activities.
• Provide Level 1 support for Salesforce queries and maintain data integrity.
• Perform credit, Sanctions, and Industry Watchlist Checks.
• Manage supplier-related administrative tasks and RSQs.

Requirements

• Possess 3+ years of experience in sales operations or administration within a corporate environment.
• Strong experience in sales administration and contract management.
• Familiarity with DocuSign workflows and CRM systems (Salesforce preferred).
• Excellent attention to detail and ability to manage multiple priorities.
• Strong communication, organizational, and analytical skills.
• Proactive mindset with a focus on process improvement and compliance.

Nice to have

• Knowledge of compliance and governance processes.

Culture & Benefits

• A "people first" culture focusing on DEI, work/life balance, and professional development.
• Recognized as a World's Best Workplace™ and Great Place To Work™ in multiple countries.
• Committed to being an Equal Opportunity and Affirmative Action employer.
• Values innovation and a diverse workforce, supporting accommodations for disabilities.