Risk and Payments Analyst (iGaming)

TL;DR

Risk and Payments Analyst (iGaming): Assisting with risk monitoring, payment functions, and KYC documents for an online casino and sports betting platform with an accent on withdrawal processing, fraud investigations, and AML concerns. Focus on analyzing player activity, resolving payment inquiries, and ensuring compliance with federal and state regulations.

Location: Hybrid, open to candidates across the U.S. (excluding California, Washington, Maryland, and New York)

Salary: $50,000–$57,000 USD

Company

hirify.global is a market leader in online casino and sports betting, building bridges between online, social, and land-based gaming businesses.

What you will do

• Process withdrawals and review documents in a timely manner.
• Investigate and respond to escalated payments/fraud related customer contacts.
• Analyze player activity to prevent, identify, and report potential fraud or AML concerns.
• Assist customer service with payments related inquiries and resolve chargeback disputes.
• Review and process KYC documents, updating patron information as needed.
• Follow Standard Operating Procedures on all federal and state laws, regulatory requirements and business policies.

Requirements

• Knowledge of iGaming, sports wagering, payment processing, and various payment methods/providers.
• Experience with gambling industry terminology, promotions, and gameplay.
• Familiarity with data analysis and fraud detection.
• Prior experience in financial services, compliance, or operations roles.
• Proficiency in Microsoft Office suite, including Excel.
• Must be able to obtain and maintain gaming certifications or licenses as required.
• Work format: Hybrid. Open to candidates across the U.S. (excluding California, Washington, Maryland, and New York).
• English: B2 required.

Culture & Benefits

• Discretionary annual company bonus (eligibility varies by role).
• 401(k) plan with 100% company match on the first 4%.
• Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance.
• Paid Time Off and Employee Assistance Program (EAP).
• Emphasis on work-life balance, autonomy, and creativity.
• Supportive, people-oriented environment that fosters professional and personal growth.