CRM & Automation Manager (Marketing Automation)

TL;DR

Junior CRM Manager (Marketing Automation): Developing and delivering automated CRM programs to increase member activity, market features, and boost adoption for a short-distance carpooling platform with an accent on building scalable, automated, and impactful CRM journeys. Focus on efficiently transforming engagement insights into impactful CRM programs, supporting go-to-market strategies, and ensuring strong adoption of deliveries.

Location: Paris, France

Company

hirify.global is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries.

What you will do

• Develop a deep understanding of key clients (Public authorities, Corporates) and their users for hirify.global Daily.
• Define, develop, and deliver ad-hoc and automated CRM programs using owned channels (email, push, inboxes, in-app).
• Increase member activity, market new features, and boost feature adoption at national and local levels.
• Build scalable, automated, and impactful CRM journeys.
• Collaborate with Product, Data, Marketing, Operations, and Account Management teams to define optimal member experience.
• Ensure operational efficiency, scalability, and support go-to-market strategies for new features or partnerships.

Requirements

• Talented junior CRM Manager.
• Strong proficiency with CRM tools, specifically Braze.
• Highly proactive and agile contributor within the Product team.
• Ability to efficiently transform engagement insights into impactful CRM programs.

Culture & Benefits

• Be part of a team of 800 employees from over 50 nationalities.
• Work across 5 global offices.
• Company has a general policy of 30% fully remote workforce.
• Contribute to a mission of bringing carpooling to every commute.