Account Manager (AI)

TL;DR

Account Manager (AI): Managing a portfolio of larger customers and driving adoption strategies to ensure they realize value from the platform with an accent on building integrations, workflow templates, and implementing use cases. Focus on being the primary point of contact for customer success and understanding customer's business challenges.

Location: Onsite in Berlin, Germany with relocation bonus available

Salary: €95K - €165K

Company

hirify.global is a team of ambitious, kind, and talented individuals who love building software together.

What you will do

• Master hirify.global's AI platform through daily product interactions and real use cases.
• Own the first response to all customer requests, ensuring timely and effective support.
• Manage an ARR-based portfolio of larger customers with an account-based approach.
• Lead customer workshops, deep-dives, and implementation sessions.
• Act as the voice of the customer internally, influencing product roadmap and strategy.

Requirements

• Technical foundation (databases, APIs, cloud applications, system integrations).
• Ability to understand and communicate technical concepts to both technical and non-technical audiences.
• Thrive in fast-paced, high-growth environments.
• German language skills are required for this role.
• Strong written and verbal communication in English

Culture & Benefits

• Premium gym access, free lunch & dinner catering, as well as a relocation bonus for those relocating to Berlin.
• Competitive Compensation: We offer top-of-market salaries and provide substantial equity packages.
• Growth Opportunities: You will be joining a high-growth company at an early stage, offering ample opportunities for professional development and career advancement.
• We value Calm Urgency, Ambitious Execution, and Enduring Goodwill.
• Work from a beautiful office in Berlin (Greifswalder Strasse 212).