Community Marketing Manager

TL;DR

Community Marketing Manager: Building community-driven experiences that connect small businesses, amplify their voices, and execute programs at scale, with an accent on strategic execution and operational excellence. Focus on turning participation into insights, stories, and measurable impact, and managing complex initiatives across teams.

Location: Hybrid in New York, New York

Salary: $137,500–$151,250 per year

Company

hirify.global is a company helping businesses get off the ground by enabling them to focus on running their business and solving HR issues.

What you will do

• Welcome and onboard new community members, encouraging ongoing participation and facilitating discussions.
• Partner with the Events team to plan and execute virtual, in-person, and hybrid community events.
• Design and execute flagship community programs that foster recognition, advocacy, and belonging.
• Build and manage a pipeline of customer stories, testimonials, and case studies.
• Manage activity in online forums and digital community platforms, sharing news and updates.
• Track program health and recommend scalable approaches to strengthen community marketing impact.

Requirements

• 5-7+ years of experience in marketing, community marketing, or related roles.
• Proven ability to build and scale community or customer-facing programs in B2B or SaaS environments.
• Strong event planning, vendor sourcing, and/or production experience (in-person and virtual).
• Strong experience working cross-functionally with Product Marketing, Lifecycle Marketing, Content, and Comms.
• Strong project management and problem-solving skills, with the ability to lead multiple workstreams.
• Excellent written and verbal communication skills, with an eye for story and voice.

Nice to have

• Experience with advisory boards, advocacy programs, or customer councils.
• Familiarity with community platforms and tools (such as Gradual, Bettermode, Discourse, or Salesforce).

Culture & Benefits

• Enjoy a welcoming and casual environment with great benefits and wellness program offerings.
• Opportunity to interact with and learn from leaders in the startup community.
• Values-driven culture focused on Camaraderie, Openness, Grit, Integrity, and Simplicity.
• Committed to maintaining a workplace where diversity is celebrated and respected.
• Equal opportunity employer dedicated to providing necessary support and reasonable accommodations.
• Opportunity to travel occasionally for events.