Post-Sales Solution Architect (APAC)

TL;DR

Post-Sales Solution Architect (Integration): Providing expert technical guidance and troubleshooting during customer integration processes with an accent on optimal integration strategies, API validation, and technical issue resolution. Focus on collaborating with product teams, analyzing client feedback, and ensuring seamless platform implementation for global clients.

Location: Global remote

Company

hirify.global is a leading full-cycle verification platform that enables scalable compliance, serving over 4,000 clients worldwide.

What you will do

• Engage directly with customers, providing expert technical guidance during the integration process.
• Collaborate closely with clients to identify and select optimal integration strategies.
• Conduct thorough testing and validation of customer integrations.
• Coordinate with the Product team to communicate client feedback and support ongoing product improvements.
• Diagnose and troubleshoot complex technical integration issues efficiently and effectively.

Requirements

• At least 2 years of relevant experience as a Solution Engineer, Solution Architect, or Technical Support specialist in software architecture and technical integrations.
• Proven experience writing or modifying scripts (Python, Java).
• Strong proficiency in REST API and SQL.
• Familiarity with using Postman to test and debug API requests.
• Experience utilizing browser development tools (console) to debug web applications.
• Advanced knowledge of English and Chinese is required.

Culture & Benefits

• Remote-first, trust-based culture with true flexibility in working hours.
• Extra time off for your birthday, 10 personal days, seven sick days, and extra time for Christmas and New Year.
• Work that matters, building a secure, accessible, and inclusive digital world.
• Fair and transparent pay, benchmarked to the market.
• Clear goals, open feedback, personal development plans, and learning opportunities.
• Team offsites a few times a year, fully covered.

Hiring process

• TA screening
• Hiring Manager Interview
• Final Interview