Solutions Architect

TL;DR

Solutions Architect (ServiceNow ITSM): Designing and implementing infrastructure solutions aligned with business goals, focusing on optimizing IT service delivery through ServiceNow ITSM, ITOM, and ITAM. Focus on enhancing operational efficiency, ensuring compliance with industry standards, and driving continuous improvement initiatives.

Location: Remote

Company

hirify.global is a global professional services company, transforming clients' business, operating, and technology models for the digital era.

What you will do

• Design and implement infrastructure solutions that align with business goals and enhance operational efficiency.
• Oversee the integration of ServiceNow ITSM, ITOM, and ITAM to streamline IT service management processes.
• Analyze current infrastructure setups and recommend improvements to optimize performance and cost-effectiveness.
• Evaluate emerging technologies and propose innovative solutions to meet evolving business needs.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.

Requirements

• Extensive experience in ServiceNow ITSM, ITOM, and ITAM.
• Strong background in infrastructure architecture with a focus on optimizing IT service delivery.
• Excellent problem-solving skills and the ability to work independently in a remote setting.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Commitment to continuous learning and staying updated with the latest industry trends.
• Proactive approach to identifying and addressing infrastructure challenges.

Culture & Benefits

• Energetic, collaborative, and inclusive workplace where everyone can thrive.
• Global community with more than 300,000 associates around the world.
• Innovative environment where you can build the career path that’s right for you.