Senior Analytics Manager

TL;DR

Senior Analytics Manager (Data Analytics): Collaborating with commercial teams to define problems, recommend analytical approaches, and deliver data-driven solutions, with an accent on improving client satisfaction and retention. Focus on translating complex analytical findings into actionable insights for senior executives and driving business decisions through compelling data stories.

Location: Manchester, United Kingdom

Company

Amex GBT helps colleagues find inspiration in travel and make an impact on the industry.

What you will do

• Work directly with internal partners to define problems, recommend analytical approaches, and deliver solutions.
• Act as a thought partner in commercial analytics, guiding the effective use of data across the customer lifecycle.
• Translate customer feedback into commercial insights to improve client satisfaction and retention.
• Translate complex analytical findings into compelling, actionable insights for senior executives and non-technical audiences.
• Enhance data availability, quality, and accessibility by working with data governance.
• Tell compelling stories with data that help drive business decisions.

Requirements

• Master's degree or equivalent experience in machine learning, computer science, statistics, or mathematics.
• 8+ years of work experience in a business environment with an analytics background.
• Very strong programming background and expertise in using SQL.
• Solid understanding of machine learning models and techniques, advanced analytics, and statistical methods to solve business problems.
• Passionate about telling stories using data.
• Skillful in influence and relationship management skills.
• Ability to perform in a fast-paced environment and handle ambiguity.

Culture & Benefits

• Flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.
• Travel perks with deals from major travel providers.
• Access to over 20,000 courses on the learning platform and leadership courses.
• Global Inclusion Groups to discuss challenges and drive company awareness and action.