Principal Product Manager (E-commerce)

TL;DR

Principal Product Manager (E-commerce): Defining the roadmap and strategy for Point of Sale and in-store experience products to empower small businesses with an accent on product vision, market analysis, and data-driven insights. Focus on partnering with cross-functional teams, championing customer voice, and ensuring successful product delivery and scaling.

Location: Remote (United States). This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. hirify.global is not currently considering candidates for this role in California, Seattle, or NYC.

Salary: $129,500.00 – $252,500.00 (United States)

Company

hirify.global empowers 20M+ entrepreneurs worldwide by providing integrated solutions for commerce, online identity, and presence.

What you will do

• Define and communicate a compelling product vision and roadmap for POS and in-store experience products.
• Partner closely with design, engineering, data, sales, and customer success teams to deliver high-impact features.
• Analyze user behavior, market trends, and competitive landscape to find opportunities for innovation.
• Define clear success metrics and leverage data-driven insights to iterate and improve product performance.
• Champion the voice of the customer, conducting regular user research and capturing feedback.

Requirements

• 8+ years of product management experience, preferably in POS, retail, or SaaS platforms.
• Proven success in shipping and scaling complex, customer-facing products.
• Deep understanding of in-store commerce workflows and merchant pain points.
• Strong technical acumen; experience working closely with engineering to deliver robust software solutions.
• Exceptional communication and stakeholder management skills, with an ability to align cross-functional teams.
• Data-driven approach; comfortable with analytics, experimentation, and A/B testing.

Culture & Benefits

• Comprehensive benefits package including paid time off, retirement savings (e.g., 401k), bonus/incentive eligibility, equity grants, and competitive health benefits.
• Family-friendly benefits including parental leave.
• Embrace diverse culture and offer a range of Employee Resource Groups.
• Support entrepreneurs and encourage side hustles.
• Prioritize diversity, equity, inclusion, and belonging into the core of work.